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Last updated: 26 August 2026
Overview
This website is operated by Roomtemp° (“Roomtemp”, “we”, “us” or “our”).
These Terms of Service (“Terms”) apply when you visit our website, purchase products from us or otherwise use our website and related services.
By using our website or placing an order, you agree to these Terms together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.
Our online store is hosted by Shopify.
1. Use of Our Website
You may only use our website for lawful purposes.
You must not:
- Use our website for unlawful or fraudulent activity
- Infringe our intellectual property rights or the rights of others
- Upload or transmit viruses, malicious code or harmful material
- Interfere with the security or operation of our website
- Attempt to improperly access or misuse our website or Services
We may restrict access where reasonably necessary to protect Roomtemp, our customers or our website.
2. Products
We aim to present our products as accurately as possible, including their appearance, colours, dimensions and other characteristics.
Colours and appearance may vary slightly depending on your device, screen settings, lighting or normal manufacturing variations.
Product packaging, details or specifications may change from time to time.
All products are subject to availability. We may change or discontinue products at any time.
3. Prices and Payment
Prices are displayed in Australian dollars (AUD) unless otherwise stated.
We may change prices at any time. Changes will not affect orders that have already been accepted, except where permitted by law in the case of an obvious pricing or technical error.
You must provide accurate billing, payment and contact information when placing an order.
Payments may be processed by Shopify or other payment providers.
4. Orders
Placing an order does not guarantee that we will accept it.
We may refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable
- There is an obvious pricing or product information error
- Payment cannot be authorised
- We reasonably suspect fraud or unauthorised activity
- We are unable to deliver to the address provided
If we cancel an order after receiving payment, we will refund the amount paid for the cancelled items.
We may contact you using the details provided with your order if additional information is required.
5. Shipping and Delivery
Orders may be prepared, packed and dispatched by third-party fulfilment and delivery partners.
Available shipping options, estimated delivery times and charges will be shown at checkout or explained in our Shipping Policy.
Delivery times are estimates unless stated otherwise and may be affected by circumstances outside our reasonable control.
You are responsible for providing an accurate and complete delivery address.
International orders may be subject to customs duties, import taxes or other charges depending on the destination.
Please see our Shipping Policy for further information.
6. Cancellations, Returns and Refunds
Order cancellations, returns, replacements and refunds are handled according to our Returns & Refunds Policy and applicable consumer law.
We do not offer returns, exchanges or refunds solely because you change your mind.
This does not affect any rights you may have where a product is faulty, damaged, incorrect, significantly different from its description or otherwise fails to meet an applicable consumer guarantee.
Nothing in these Terms or our Returns & Refunds Policy excludes, restricts or modifies any consumer right or remedy that cannot legally be excluded.
7. Intellectual Property
The Roomtemp° name, branding, logos and original website content are owned by or licensed to Roomtemp and are protected by applicable intellectual property laws.
You may use our website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, sell or commercially exploit our protected content without our permission or another lawful basis to do so.
Third-party trademarks, designs and other materials remain the property of their respective owners.
8. Third-Party Services
We may use third-party services to operate our website, process payments, fulfil orders, deliver products and provide other business functions.
We do not control third-party websites or services, and their own terms and privacy policies may apply when you use them.
Our handling of personal information is explained in our Privacy Policy.
9. Website Availability and Liability
We aim to keep our website accurate, secure and available, but we do not guarantee that it will always operate without interruption or error.
To the maximum extent permitted by law, Roomtemp is not responsible for indirect or consequential loss arising solely from your use of, or inability to use, our website.
Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot legally be excluded.
10. General
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
We may update these Terms from time to time. The latest version will be published on our website with an updated “Last updated” date.
These Terms are governed by the laws applicable in Australia. Nothing in these Terms limits any mandatory rights or protections available to you under applicable law.
11. Contact
If you have questions about these Terms, please contact us:
Roomtemp°
Email: contact@roomtempstudioco.com